FAQ

Most Frequent Questions and Answers

No, you can shop at Wet Leopard without creating an account, with a guest check out.

However opening an account will allow you to:

  • View your order status.
  • Stay up to date with our great sales and new designs.
  • Ensure your information is on file, making your next purchase quick and easy!

Our Wet Leopard Keeni Vests and One-piece swimsuits currently come in sizes of Extra small (XS), Small (S), Medium (M), Large (L), and Extra Large (XL), with a choice of different bra cup sizes, B/C cup, D/E cup or a larger F/G cup.

As our product is unique, it is best to view and follow the FIT GUIDE before purchasing, to accurately find your correct fit.

To get the perfect fit, first measure yourself according to the Fit Guide instructions.First work out your under-bust and waist size (XS, S, M, L or XL). Next under that chosen size (e.g Large), work out your bust size. Our high quality 4 way stretch fabric is very forgiving and comfortable, retaining its shape year after year.

Please note the design is for a tight snug fit, and so if you do not want it as tight, you can go up a size as the fabric contours to your body. You will find our technically designed inbuilt underwire is so comfortable and very supportive. If you do order the wrong size, we are always happy to exchange it, to ensure you get the most comfortable and perfect looking fit.

All our Wet Leopard vests and bikini bottoms that are sold separately. This helps to cater for all womens different body shapes.

Yes, of course!

It’s FREE shipping and FREE returns for our Australian customers! Peace of mind to know, you pay nothing if you decide not to keep it.

RETURNS

Please post the return items to below address:

WET LEOPARD PTY LTD
1/22a New St,
BONDI, NSW. 2026
AUSTRALIA

If you are not satisfied with your purchase, you may return your item for a full refund or an exchange within 30 days of the date of receiving. 

Please contact us as soon as possible at the following email address; order@wetleopard.com to notify us of your return and reason. At this time, also quote your invoice number and date. Due to the exclusive nature of our product, we can not guarantee the availability of merchandise for exchange, in which case a refund will be given.

Once the items have been received they will undergo a quality review and once cleared, you will either receive your new items (for exchanges), or refund on the cost at purchase (excluding shipping costs for international orders) directly to the credit card used for the purchase or from Paypal. Returns will be processed within 7 days. You will be notified via email that the return has been processed. Please note that your banking institution may require additional days to process and for it to appear in your account. Please allow for 3-5 business day for this.

Conditions of exchanges and refunds:

  1. Swimwear purchased must be returned in new, unwashed, unworn condition with all tags affixed.
  2. Due to hygienic standards, we cannot accept returns or exchanges unless the original protective hygienic strip has been left in place on one-piece swimsuits and/or bikini bottoms, and has not been altered or show signs of wear. It’s best to try on one-piece swimsuits and bikini bottoms with the protective hygiene strip remain in place.

INTERNATIONAL

We do not refund postage charges for goods returned internationally.  However, we do offer FREE return shipping for sizing exchanges on items due to incorrect sizing and we will also be happy to resend the correct size back to you at no cost. We want to make sure you are happy with the perfect fit and be confident in buying our unique underwire swimwear. Each customer is entitled to one size exchange with free return shipping. 

All items are thoroughly checked before sending to ensure there are no faults and are packaged with extreme care.

RETURNS

Please post the return items to below address:

WET LEOPARD PTY LTD
1/22a New St,
BONDI, NSW. 2026
AUSTRALIA

*The safe returning of items are your responsibility and we recommend shipping the package through Australia Post tracked service; Wet Leopard cannot replace or refund items that are lost during shipment

We accept Visa and MasterCard processed through eWAY’s secure payment gateway.

We also accept Paypal, Amex, Diners and JCB.

We also provide AfterPay payment system purchases.

Yes, our fabrics are made of the highest quality polyester/elastane with UPF50+ rating that blocks 98% of the sun’s UV rays. The performance fabric provides a slight compression fit, quick dry, chlorine resistant and extra comfort wearing.

The Wet Leopard swimsuits provide greater coverage than the typical bikini tops available with the long sleeves providing the most coverage, protecting you from the sun’s harmful UV radiation. However, please remember you will not be protected on your exposed body parts such as legs, face, hands, and therefore it is important to follow the sun smart tips whilst outdoors, such as using sunscreen (we recommend zinc oxide), wearing a hat and sunglasses.

Although our garments may make you feel invincible, extended periods outdoors in the sun can be harmful to your skin and health.

At Wet Leopard, your personal online security is important to us. The padlock symbol in web browsers in front of the URL confirms the site is secure. Never buy from a site that doesn’t have this.

All orders are processed through a secure checkout system and for your safety and protection, we do not store any cardholder account data. All credit card payments are processed directly from the customers browser to eWAY’s secure payment gateway, or through Paypal.

eWAY is certified as meeting Tier 1 of the PCI DSS compliance criteria, which is the highest level of compliance available and is the same levels of data security of  the biggest banks in the world.
Please see https://www.eway.com.au/docs/compliance-docs/eway-pci-compliance-certificate-au.pdf

We offer FREE delivery for all Australian orders.

We use Australia Post Registered Mail, that provides tracking and a customer signature-on-delivery, to ensure peace of mind and no lost parcels! We post within 2 day of purchase and depending on your address, the parcel should arrive within 2-5 business days.

International orders are at a flat rate of $25.00AU shipping costs and are delivered by Australia Post and Track service. Delivery will be between 5-15 days. As there is no signature on delivery offered for overseas purchases available, please ensure your delivery address is secure for accepting parcels.

For further details, view our Shipping & Returns, find the link in the footer.

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